[tei-council] closing a ticket on Allura platform?

[James Cummings]

Hi Martin,

I'm sorting this out, I think.

The permissions for the ticket queues are kept under 'Tools' then 
the queue then 'Permissions'.

I've created a new user group 'TEI Developer' and added you all 
to it and given them permission to do everything an Admin can do 
on Feature Requests, Bugs, and Support Requests. (As well as 
'code' and 'news'.)  I've removed 'Developer' group from having 
powers in all these areas.

I believe this should allow "TEI Developers" (Council, Lou, and 
Elena so far) to close tickets and admin them in any way without 
making them Admins for the site as a whole.

To test this I've reopened Kevin's ticket temporarily

https://sourceforge.net/p/tei/feature-requests/352/

and removed Kevin from both the 'Developer' and 'Admins' group, 
leaving him *only* in the TEI Developer group.

Kevin: Can you confirm that you can still close that ticket 
again?  When you have I'm happy to add you back to the Admins if 
you want! ;-)

-James


On 08/04/13 03:21, Martin Holmes wrote:
> I tested submission of a ticket as an unprivileged user, and that works
> OK, so I don't understand how the permissions work at all. According to
> the permissions page, only admins and developers have "Create"
> privileges; logged-in users have only "read", but that seems to include
> creating tickets.
>
> But it seems only admins can change ticket status. That seems a bit
> crude, especially given our recent discussions about assigning tickets
> to people who aren't on Council.
>
> Or am I missing something obvious here?
>
> Cheers,
> Martin
>
>> Yup, I now have the power (and have closed the ticket in question).
>>
>> On 4/7/13 9:30 PM, Martin Holmes wrote:
>>> I've added you to admins -- could
>>> you confirm you can now close your ticket?


-- 
Dr James Cummings, James.Cummings at it.ox.ac.uk
Academic IT Services, University of Oxford