[tei-council] closing a ticket on Allura platform?

[James Cummings]

*sigh*

One slight wrinkle: Developer is a hard coded group and only 
Admins and Developers can be 'Release Technicians'.

The solution is probably:

- Create a new group 'TEI Hangers On' (or something better)
- Move everyone who is a Developer to be a TEI Hanger On
- Add back everyone who is on Council to the Developers group
- Change all the permissions back to be 'Developer' rather than 
'TEI Developer' group.

I'll do this _after_ Kevin confirms he is able to close that 
ticket and thus we're understanding how permissions work properly.

Ah well,

-James



On 08/04/13 10:22, James Cummings wrote:
>
> Hi Martin,
>
> I'm sorting this out, I think.
>
> The permissions for the ticket queues are kept under 'Tools' then
> the queue then 'Permissions'.
>
> I've created a new user group 'TEI Developer' and added you all
> to it and given them permission to do everything an Admin can do
> on Feature Requests, Bugs, and Support Requests. (As well as
> 'code' and 'news'.)  I've removed 'Developer' group from having
> powers in all these areas.
>
> I believe this should allow "TEI Developers" (Council, Lou, and
> Elena so far) to close tickets and admin them in any way without
> making them Admins for the site as a whole.
>
> To test this I've reopened Kevin's ticket temporarily
>
> https://sourceforge.net/p/tei/feature-requests/352/
>
> and removed Kevin from both the 'Developer' and 'Admins' group,
> leaving him *only* in the TEI Developer group.
>
> Kevin: Can you confirm that you can still close that ticket
> again?  When you have I'm happy to add you back to the Admins if
> you want! ;-)
>
> -James
>
>
> On 08/04/13 03:21, Martin Holmes wrote:
>> I tested submission of a ticket as an unprivileged user, and that works
>> OK, so I don't understand how the permissions work at all. According to
>> the permissions page, only admins and developers have "Create"
>> privileges; logged-in users have only "read", but that seems to include
>> creating tickets.
>>
>> But it seems only admins can change ticket status. That seems a bit
>> crude, especially given our recent discussions about assigning tickets
>> to people who aren't on Council.
>>
>> Or am I missing something obvious here?
>>
>> Cheers,
>> Martin
>>
>>> Yup, I now have the power (and have closed the ticket in question).
>>>
>>> On 4/7/13 9:30 PM, Martin Holmes wrote:
>>>> I've added you to admins -- could
>>>> you confirm you can now close your ticket?
>
>


-- 
Dr James Cummings, James.Cummings at it.ox.ac.uk
Academic IT Services, University of Oxford