[tei-council] SF: Allura Tickets 'Priority'.

[James Cummings]

On 18/06/13 11:39, Lou Burnard wrote:
> This reminds me to ask whether anyone shares my feeling that it would be
> more helpful to see ticket comments in reverse chronological  order,
> i.e. with the most recent comment following the initial ticket text? Of
> course I don't know whether that's even do-able, but if it is, I'd find
> it a time saver, especially for tickets where the flow of comments is
> --shall we say-- somewhat meandering.


A quick investigation of the Allura platform does not seem to 
turn up a way to do this for the ticket system as a whole, or 
indeed on a per user basis for comments inside a ticket. You can 
re-order tickets when listed in their table form (by clicking on 
the headings), but that doesn't really help with what you wanted. 
  I too get confused not only by order of ticket comments (since 
in our request tracker here in Oxford I have them ordered so that 
most recent correspondence is first), but also when they spread 
over multiple pages.  Can any of the other admin's or Council 
members see a way to modify this?

Likewise, one of my actions is to investigate the use of Markdown 
markup and whether it can be turned off.  So far I've not been 
able to find a way, but will email sourceforge about it at 
sometime soon.

-James

>
>
> On 17/06/13 14:28, James Cummings wrote:
>> Hiya,
>>
>> In response to one of my actions I've investigated and with a bit
>> of fiddling changed the priority field to be:  "1(low) 2 3 4
>> *"5(default)" 6 7 8 "9(high)" which means going forward the '1'
>> items will be '1(low)', etc. this is a bit awkward but better
>> than just a set of unglossed numbers.
>>
>> This is a 'select' field, the other options for ticket metadata
>> fields are:
>> 'text', 'number', 'boolean', 'milestone' and 'user', which aren't
>> as useful, I think, for this field.
>>
>> Let me know if anyone objects strongly to that, because I can
>> revert it, otherwise new tickets will start using these glossed
>> numbers.
>>
>> -James
>>
>


-- 
Dr James Cummings, James.Cummings at it.ox.ac.uk
Academic IT Services, University of Oxford