[tei-council] closing a ticket on Allura platform?

[James Cummings]

On 08/04/13 13:46, Martin Holmes wrote:
> Thanks James.
>
> I wonder what "Create" means in the main permissions area, then?

I *think* it might mean that this user group gets 'create' rights 
by default in any of the tools subsequently added.  I'm not sure 
that is the case.... but that is my suspicion.

-James

>
> Cheers,
> Martin
>
> On 13-04-08 02:22 AM, James Cummings wrote:
>>
>> Hi Martin,
>>
>> I'm sorting this out, I think.
>>
>> The permissions for the ticket queues are kept under 'Tools' then
>> the queue then 'Permissions'.
>>
>> I've created a new user group 'TEI Developer' and added you all
>> to it and given them permission to do everything an Admin can do
>> on Feature Requests, Bugs, and Support Requests. (As well as
>> 'code' and 'news'.)  I've removed 'Developer' group from having
>> powers in all these areas.
>>
>> I believe this should allow "TEI Developers" (Council, Lou, and
>> Elena so far) to close tickets and admin them in any way without
>> making them Admins for the site as a whole.
>>
>> To test this I've reopened Kevin's ticket temporarily
>>
>> https://sourceforge.net/p/tei/feature-requests/352/
>>
>> and removed Kevin from both the 'Developer' and 'Admins' group,
>> leaving him *only* in the TEI Developer group.
>>
>> Kevin: Can you confirm that you can still close that ticket
>> again?  When you have I'm happy to add you back to the Admins if
>> you want! ;-)
>>
>> -James
>>
>>
>> On 08/04/13 03:21, Martin Holmes wrote:
>>> I tested submission of a ticket as an unprivileged user, and that works
>>> OK, so I don't understand how the permissions work at all. According to
>>> the permissions page, only admins and developers have "Create"
>>> privileges; logged-in users have only "read", but that seems to include
>>> creating tickets.
>>>
>>> But it seems only admins can change ticket status. That seems a bit
>>> crude, especially given our recent discussions about assigning tickets
>>> to people who aren't on Council.
>>>
>>> Or am I missing something obvious here?
>>>
>>> Cheers,
>>> Martin
>>>
>>>> Yup, I now have the power (and have closed the ticket in question).
>>>>
>>>> On 4/7/13 9:30 PM, Martin Holmes wrote:
>>>>> I've added you to admins -- could
>>>>> you confirm you can now close your ticket?
>>
>>


-- 
Dr James Cummings, James.Cummings at it.ox.ac.uk
Academic IT Services, University of Oxford